PATIENT CONFIDENTIALITY ASSURED
Your Health Data.Protected with Care.
At CareUs, we believe your personal medical records and wellness history belong to you alone. We employ military-grade security infrastructure to guarantee your virtual consultations, prescription logs, and lab results remain locked and fully encrypted.
View Security AuditCompliance & Certifications
CareUs is fully accredited under global health data protection frameworks. We consistently undergo third-party testing to assure compliance.
HIPAA Compliant
HEALTH INSURANCE PORTABILITY ACT
We strictly observe US healthcare guidelines on health data privacy. Your electronic protected health information (ePHI) remains fortified from unauthorized access.
GDPR Protected
GENERAL DATA PROTECTION REGULATION
Our European users retain direct control of their data. Easily exercise your right to access, export, limit processing, or request total deletion from our servers.
SOC 2 Type II
SECURITY AUDITED WORKFLOWS
Independently audited workflows guarantee our operations process user data with flawless security, availability, and strict confidentiality.
How We Protect Your Health Records
CareUs implements layered technical safeguards designed to keep bad actors out while giving you seamless, latency-free health access.
PILLAR 01
End-to-End Encryption
All diagnostic results, prescription orders, and chat transcripts are heavily encrypted in transit (using TLS 1.3) and at rest (AES-256). No external database leaks are possible.
PILLAR 02
Role-Based Medical Staff Access
Only BMDC-verified and background-checked practitioners assigned directly to your consultation session can access your medical records. Patient logs are audited continuously.
PILLAR 03
Absolute Patient Ownership
You control who views your health metrics. Revoke access from previously consulted specialists, export your diagnostics profile, or request immediate database erasure instantly.
PILLAR 04
Continuous Automated Auditing
We deploy around-the-clock machine monitoring models to detect anomalous access attempts or login behaviors, immediately neutralizing potential threats before they start.
Privacy & Data Safety FAQ
Have questions about where your diagnostics profile goes? Clear answers below.
No. Assigned medical specialists can only view health histories you voluntarily share or diagnostic reports uploaded specifically on our portal. You hold total control.
CareUs does not record private consultation calls unless recording is clearly enabled for a specific medical workflow, quality review, or consent-based documentation purpose.
Account closure requests are processed through our data deletion workflow. Required billing, audit, or regulatory data may be anonymized, while personally identifiable medical data is removed according to policy.
No. CareUs does not sell identifiable patient data to advertisers, insurance companies, or unrelated third parties. Patient privacy remains central to our healthcare platform.
Review Your Privacy Dashboard
Access your security panel to view connected doctors, edit profile permissions, configure biometric logins, or export your full health data logs.